A replacement Wi-Fi, LAN or 4G data logger for a compatible inverter or battery, supplied, connected and set up so your monitoring app shows live data again.
From $290 (Supplied and set up), including GST. Indicative starting price: the final fixed price is confirmed in writing after a site assessment.
When solar monitoring goes offline, the system usually keeps producing, but you lose visibility. Faults can go unnoticed for months, and some battery settings and remote support depend on the system being online. A common cause is the data logger: the small Wi-Fi, LAN or 4G gateway that sends data from your inverter or battery to its monitoring platform. Gateways can fail with heat and age, or stop connecting after a modem change.
The Replacement Monitoring Gateway is from $290 supplied and set up. This is an indicative starting price; the final price depends on your inverter or battery model, the gateway type (Wi-Fi, LAN or 4G), any data plan requirements and whether cabling or a signal extender is needed.
Not every offline system needs new hardware. Sometimes the fix is entering a new Wi-Fi password or moving the router. We check the simple causes first and only replace the gateway when it is faulty or unsuitable for the site. Where the signal at the inverter is weak, a LAN or 4G option is often more reliable than repeated Wi-Fi fixes.
Owners whose inverter or battery monitoring has stopped working because of a failed data logger, a new modem or unreliable Wi-Fi.
Gateways are model-specific. A logger that fits one inverter brand will not work with another, and some older inverters rely on monitoring platforms that are no longer supported. We supply gateways for the brands we install, Sigenergy, GoodWe, Fox ESS and Sungrow, and check compatibility for other inverters case by case.
1. Request a quote with your inverter or battery model and when monitoring stopped.
2. We check the likely cause and confirm a compatible gateway.
3. We send a written quote for the replacement and any network work.
4. We install and configure the gateway and reconnect your monitoring account.
5. We confirm live data in the app and show you where to check it.
The price shown is an indicative starting price; the final fixed price is confirmed in writing after confirming compatibility.
A compatible gateway must be available for your inverter or battery model.
Mobile data plans for 4G gateways, where required, are not included unless listed in the quote.
Faults in the inverter, battery or your home network equipment are quoted separately.
Reconnection needs access to your existing monitoring account, or your permission to set up a new one.
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Prices include GST.
